NHS Hull CCG has made a commitment to involve the people of Hull in its decision-making, with patient and public engagement embedded into the commissioning process. There are many ways that patients and members of the public can get involved and help influence decisions.
You can join the newly formed People’s Panel, a partnership between NHS Hull CCG and Hull City Council, that helps us to seek views on a variety of topics that affect the health and wellbeing of the city. Members of the panel will receive four surveys a year and newsletters which will include updates on how your feedback from previous surveys has helped shape local services. This combined panel provides a real opportunity for local residents to comment and contribute to the development of public services in Hull
Call: 01482 300300
Text: ‘panel’ and your message to 07795 563000
You can attend one of our listening Events. These are informal events where members of the NHS Hull CCG team share plans for the future and listen to your feedback and experiences as a patient. Details of forthcoming Listening Events will be promoted on the website www.hullcc.nhs.uk and sent to members of the people’s panel.
The large majority of GP surgeries in Hull have a Patient Participation Group, where patients can get involved in making suggestions to help develop plans that enhance the way that the practice functions. These Practice Participation Groups, also known as PPGs, can also feed ideas and suggestions through to the CCG for wider improvements to local health services. The CCG will inform the PPGs how these ideas have been used in helping to develop or improve existing services.
We welcome feedback on your experience of local health services. You can contact the Patient Relations Service, which works on behalf of NHS Hull CCG, with concerns, complaints and compliments using the details below:
Patient Relations Service
Grange Park Lane
Willerby HU10 6DT